⚠️ FlowFund is in the process of obtaining FCA authorisation. Lending will commence upon receipt of regulatory permissions. Currently operating under Appointed Representative arrangement.

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UK SME Lender · NACFB Patron Member

Secured Business Loans for UK SMEs.
Decisions in 48 Hours.

FlowFund provides fixed-rate secured loans of £75,000–£200,000 to UK businesses, priced at 19% p.a. — matching the market rate, with faster decisions and a personal service model.

No obligation · In-principle decision in 48 hours · We respond within one business day
19%
Fixed p.a.
48h
Decision
£200k
Max Loan
36mo
Max Term
📋 Loan at a Glance
Loan Size£75,000 – £200,000
Rate19% p.a. fixed
Term3 – 36 months
Security1st or 2nd charge
Max LTV75% (1st) · 65% (2nd)
Arrangement Fee1–2% on completion
Proc Fee (Broker)1–1.5%
Decision48-hour in-principle
DistributionBroker-introduced only
Market Context:
FlowFund19% p.a. · £75k–£200k · 3–36mo
|
Competitor 119.08% p.a. · £3k–£250k · broker-only
|
Competitor 2~21–42% APR · £5k–£1m · max 12mo
|
Competitor 3From 6.9% · £10k–£750k · automated
🏦 NACFB Patron Lender
🔒 FCA-regulated lending
📌 19% fixed for the full term
👤 A named underwriter, every case
💷 Family-backed capital
Simple & Fast

Three Steps to a Decision

1

Introduce the case

Your broker sends us the key facts. We acknowledge every submission within 4 business hours.

2

Get a decision in 48h

A named underwriter reviews the case and issues an in-principle decision — with honest, specific reasons.

3

Complete & draw down

Formal offer, solicitors instructed, funds released. Broker proc fee paid within 5 business days.

Repayment Calculator

See What a Loan Could Cost

Move the sliders to estimate monthly repayments on a FlowFund secured loan. Indicative only — your broker will give you a personalised illustration.

How much would you like to borrow? £150,000
£75,000£200,000
Over how many months? 24 months
3 months36 months
Repayment type

Interest-only is available for terms up to 24 months, with capital repaid at the end.

Estimated monthly repayment
£7,620
at 19% p.a. fixed · capital & interest
Loan amount£150,000
Interest rate19% p.a. fixed
Total interest£32,880
Arrangement fee (2%)£3,000
Total amount repayable£185,880

This calculator is for illustration only and does not constitute a quote or an offer of finance. It excludes third-party costs (valuation, legal). The representative APRC for a typical loan is around 22–24%. Loans are available to business borrowers in England & Wales, subject to status, security and affordability.

Why FlowFund

We Lend Where Others Won't

FlowFund is a relationship-driven, balance-sheet lender. Every case is assessed by a human underwriter — no algorithm, no automated decline.

48-Hour Decisions

In-principle decision within 48 hours of a complete case submission. Named underwriter for every broker. Honest decline reasons — never generic.

🤝

Relationship Model

You deal with the principals. No call centres, no committees. Personal service to brokers and borrowers that technology platforms cannot replicate.

🏠

Property-Secured

1st or 2nd charge on residential or commercial property. Strong security discipline means we can lend to complex cases others decline.

🧩

Complex Cases Welcome

Pre-packs, turnarounds, non-standard income, HMRC arrears. We apply human judgement to every case — not a credit algorithm.

💰

Family-Backed Capital

No external investors, no fund mandate, no carried interest. Our own capital at risk — which means rigorous credit discipline on every loan.

🔗

NACFB Patron Member

Fully listed on the NACFB lender panel. FCA-regulated lending. We meet every NACFB standard and welcome introductions from all authorised brokers.

Market Comparison

How FlowFund Compares

FlowFund sits in the same rate bracket as Competitor 1, with longer maximum terms than Competitor 2 and a relationship model no platform can match.

FlowFund ✓ Competitor 1 Competitor 2 Competitor 3
Typical Rate19% p.a. fixed19.08% p.a.21–42% APRFrom 6.9% p.a.
Loan Sizes£75k – £200k£3k – £250k£5k – £1m£10k – £750k
Maximum Term36 months15 years12 months6 years
Decision Speed48 hoursNot published3 hours1 hour (automated)
Human Underwriting✓ Every case✓ Every caseAutomatedAutomated
Property Security✓ Required✓ RequiredOptionalUnsecured
Bad Credit / Pre-pack✓ Case-by-case✓ Considered✓ AcceptedAutomated decline
Broker Distribution✓ NACFB✓ NACFB only✓ Partner portal✓ Introducers
Interest-Only Option✓ Up to 24moNoNo
Personal GuaranteesRequiredRequiredRequiredOptional
£68bn
UK SME lending market
5.7m
UK SMEs
68%
Non-bank lending share
67%
Loans via brokers
Simple Process

From Introduction to Drawdown in 5 Steps

1

Broker Introduction

Submit the case via email or our broker submission form. NACFB-registered brokers only. We aim to acknowledge every case within 4 business hours.

2

In-Principle Decision

Our underwriter reviews the case and issues an in-principle decision within 48 hours of receiving a complete pack. Named contact for every broker.

3

Full Credit Assessment

8-section credit assessment including financial analysis, security valuation and AML/KYC. We use our proprietary weighted scoring framework.

4

Formal Offer

Formal offer letter issued with all conditions. Solicitors instructed simultaneously to minimise time to completion.

5

Drawdown

Funds transferred on completion. Second charge registered at Land Registry. Broker procuration fee paid within 5 business days.

Case Submission Checklist

Company name, CH number and trading address
Loan amount, purpose and desired term
Security property address and estimated value
Prior charge lender and outstanding balance
Last 2 years filed accounts or draft P&L
3 months business bank statements
Director names and dates of birth
Brief background note from the broker

📞 Speak to an Underwriter

Call us for a quick pre-qualification before putting a full pack together. We'll tell you within minutes whether the case fits our criteria.

enquiries@flowfund.co.uk
Our Product

Secured SME Loans at 19% p.a. Fixed

Simple, transparent lending at market-standard rates. No hidden fees. No variable rate surprises. What you see is what you pay.

Product Terms

The Core Product

Loan Size£75,000 – £200,000Sweet spot: sufficient interest income, below bank thresholds
Interest Rate19.0% p.a. fixedFixed for the full loan term — no variable rate risk
Term3 – 36 monthsCapital & interest or interest-only (up to 24mo)
Security1st or 2nd chargeResidential or commercial property in England & Wales
Maximum LTV75% (1st) · 65% (2nd)Combined loan-to-value including prior charge
Personal GuaranteesRequiredAll directors / shareholders with >25% stake
Arrangement Fee1–2% of loan valueDeducted on completion — disclosed upfront
Broker Proc Fee1–1.5%Paid within 5 business days of drawdown
Early RepaymentUp to 3 months' interestERF applies — borrowers may repay at any time
GeographyEngland & WalesScotland and Northern Ireland not currently served
Repayment Structures

Two Options

Capital & Interest (Default)

Fixed monthly instalments throughout the loan term. Interest calculated daily, applied monthly. Outstanding balance reduces continuously from day one — progressively improving the LTV ratio and reducing credit exposure.

Example: £150,000 at 19% over 24 months = £7,620/month fixed. Total interest: £32,880.

Interest-Only (up to 24 months)

Monthly interest payments only; full capital repayable at maturity. Available to creditworthy borrowers with strong security cover and a clear, evidenced exit strategy (property sale, refinance or business exit).

Example: £150,000 at 19% interest-only = £2,375/month. Capital £150,000 due at month 24.

Early Repayment

Borrowers may repay at any time. FlowFund charges an early repayment fee of up to 3 months' interest on the outstanding balance. Interest is calculated daily — any early settlement reduces both the borrower's cost and FlowFund's interest income.

Eligible Sectors

Who We Lend To

We lend across most UK business sectors. Complex cases are considered on their merits — our human underwriting means we can lend where automated systems decline.

🏗️

Construction & Development

🛍️

Retail & E-commerce

🍽️

Hospitality & Food Service

💼

Professional Services

🏥

Healthcare & Dental

🏭

Manufacturing

💻

Technology & SaaS

🚗

Automotive & Transport

✓ Complex Cases Considered

We actively consider pre-pack acquisitions, turnaround situations, HMRC arrears refinancing, director-owned properties, and businesses with non-standard credit histories. Contact us to discuss before investing in a full pack.

Regulatory Disclosure

Representative APRC Example

The following example is provided in accordance with the FCA's mortgage lending and consumer credit disclosure requirements. Individual APRCs will vary based on loan size, term, and arrangement fee.

Loan amount£130,000Secured on commercial property, 1st charge
Loan term36 monthsCapital & interest repayment
Interest rate19.0% p.a. fixedFixed for full term — no rate change risk
Monthly repayment~£4,766/monthFixed monthly instalment
Arrangement fee2.5% (£3,250)Deducted from drawdown proceeds
Total amount repayable~£171,570Including all interest and fees
Total cost of credit~£41,570Total interest + arrangement fee
Representative APRC24.1% APRAnnual Percentage Rate of Charge

This is a representative example only. Your actual APRC will depend on your personal circumstances, loan size, term, and arrangement fee. FlowFund is required by the FCA to quote an APRC on all regulated mortgage contracts and consumer credit agreements. All fees and charges are disclosed in your personalised illustration before you commit.

Transparency

Tariff of Charges

FlowFund publishes its full tariff of charges in accordance with FCA expectations for regulated lenders. All charges are disclosed in your loan agreement before drawdown.

ChargeAmountWhen Applied
Unpaid direct debit / returned payment£25 per eventEach time a scheduled payment fails
Monthly arrears review fee£25/monthWhile account is in arrears (from month 2)
Solicitor instruction fee£85When solicitors are formally instructed on arrears
Legal action administration fee£100On commencement of formal legal proceedings
Early repayment charge (ERC)Up to 3 months' interestOn full early settlement
Default interest rate+5% p.a. above contractual rateApplied on overdue amounts while in default
LPA receiver costsAt costIf a Law of Property Act receiver is appointed

All charges above are inclusive of VAT where applicable. FlowFund does not charge any valuation, legal, or survey fees directly — these are payable by the borrower to their own solicitor and valuer. Third-party costs are estimated upfront in your indicative terms.

Loan Conditions

Borrower Obligations During the Loan

All FlowFund borrowers are required to maintain the following conditions throughout the loan term. These covenants protect both the borrower's equity and FlowFund's security position.

🏠 Maintain the Property

Keep the secured property in good repair and condition throughout the loan term. FlowFund may carry out inspection visits.

🛡 Buildings Insurance

Maintain adequate buildings insurance for the full reinstatement value, noting FlowFund's interest as mortgagee.

🔨 No Structural Alterations

No material or structural alterations to the property without FlowFund's prior written consent.

🏷 No Change of Use

The property must not change its planning use class without FlowFund's prior written approval.

🔑 No Lettings Without Consent

No new tenancies, licences, or occupation arrangements without FlowFund's prior written consent.

📋 Notify of Changes

Notify FlowFund promptly of any material change in business circumstances, financial position, or ownership structure.

Security

Personal Guarantee

FlowFund requires a personal guarantee (PG) from all directors and shareholders holding more than 25% of the borrowing entity. The PG provides an additional layer of security and demonstrates the guarantors' confidence in their own business.

All guarantees are given on a joint and several basis where there are multiple guarantors — meaning each guarantor is individually liable for the full guaranteed amount, not just their proportionate share. This significantly strengthens FlowFund's recovery position.

FlowFund follows the Etridge principles: all guarantors are strongly advised to take independent legal advice before signing. Where a guarantor's principal residence forms part of the security, a certificate of independent legal advice from a solicitor is mandatory.

⚠ What Guarantors Should Know

A personal guarantee is a serious legal obligation. Guarantors should read the guarantee document carefully, take independent legal advice, and satisfy themselves they understand the extent of their liability before signing.

✓ Secured vs. Unsecured PG

Where a guarantor offers a charge over their own property to secure the guarantee, this is a secured personal guarantee and typically allows FlowFund to offer more favourable terms or a higher LTV on the primary security.

Technology

Open Banking Integration

FlowFund uses regulated Open Banking technology (under PSD2 / UK retained law) to access real-time transaction data from borrowers' business bank accounts — with the borrower's explicit consent. This replaces or supplements traditional bank statement requests, cutting turnaround times significantly.

Rather than asking for 3–6 months of PDF bank statements, FlowFund can receive 12+ months of categorised transaction data instantly via our Open Banking partner (TrueLayer, Plaid, or Experian). The data is read-only — we cannot make payments or initiate transactions.

Open Banking analysis identifies revenue consistency, recurring payroll, HMRC payments, supplier relationships, and seasonal patterns — all of which feed directly into our credit scoring model. Borrowers who consent to Open Banking typically receive faster decisions.

🔒 Secure & Regulated

Open Banking providers are FCA-regulated Account Information Service Providers (AISPs). Data is transmitted via encrypted APIs — never shared or sold to third parties.

⚡ Faster Decisions

Instant access to 12+ months of transaction history reduces manual review time. Borrowers who connect via Open Banking typically receive a decision faster than those providing paper statements.

✓ Always Optional

Open Banking consent is voluntary. Borrowers who do not wish to share live bank data may submit PDF statements instead — though this may extend the assessment timeline.

Revenue Opportunity

Further Advance Facility

Existing borrowers in good standing may apply for a further advance against the same security — without the cost and delay of a full new application. FlowFund assesses further advances on the current LTV, updated valuation (if required), and repayment track record. This deepens client relationships and increases the lifetime value of each introduced case. Brokers receive a procuration fee on each further advance drawn down.

🤝 NACFB Patron Lender

The Lender That Makes Your Life Easier

In-principle in 48 hours. Named underwriter. Honest declines. We understand that your reputation depends on lenders who respond, deliver and communicate clearly.

Our Commitment to Brokers

What You Can Expect

48-Hour In-Principle

We commit to an in-principle decision within 48 hours of a complete case submission — or we'll tell you why we need more time.

👤

Named Underwriter Contact

Every case is handled by a named underwriter. Direct phone and email. No ticket systems, no call queues.

🎯

Specific Decline Reasons

If we decline, we tell you exactly why — in writing. Not a generic rejection. You can use this to help your client address the issue.

💷

Procuration Fee Paid Promptly

Proc fee paid within 5 business days of drawdown. No chasing, no delays. We confirm the amount in the offer letter.

💰 Procuration Fee Schedule
ChannelProc FeeBasis
NACFB Broker (standard)1.5%% of net loan
NACFB Broker (high volume)Up to 1.75%Subject to agreement
Accountant referral0.5–1.0%% of net loan
Solicitor referralReciprocalBy arrangement

Procuration fees are in addition to the borrower's arrangement fee. Both are disclosed in the offer letter and compliant with NACFB standards.

📋 What We Need to Assess a Case

Company name & CH number
Loan amount & purpose
Security property details
Prior charge balance
2 years' accounts / P&L
3 months bank statements
Director names & DOBs
Broker background note
Get on Our Panel

Register as an Introducing Broker

NACFB members and FCA-authorised credit brokers are welcome to register. We'll set up a named underwriter contact and send you our product criteria sheet.

By submitting you confirm you are a regulated credit broker. We will contact you within one business day.

How to Apply

Five Steps to Drawdown

FlowFund is a broker-only lender. We do not take direct applications from borrowers. If you are a business owner, please speak to an NACFB-registered commercial finance broker who can introduce your case to us.

The Application Process

1

Initial Enquiry

Your broker sends us a brief case summary — company name, loan amount, security and purpose. We respond within 4 business hours with a preliminary view.

2

Full Pack Submission

Once we've confirmed the case fits our criteria, your broker submits the full pack: accounts, bank statements, AML documents, property details.

3

Credit Assessment

Our underwriter works through the full 8-section credit assessment template, including financial analysis, risk scoring and security review. 48-hour target.

4

Formal Offer Letter

If approved, we issue a formal offer letter detailing rate, term, conditions and fees. All information confirmed in writing before the borrower commits.

5

Legal & Drawdown

Solicitors instructed. Security registered. Funds transferred. Broker proc fee paid within 5 business days of drawdown.

⏱ Timeline

From full pack to drawdown, typical timelines are:

Initial enquiry responseWithin 4 business hours
In-principle decision48 hours (full pack)
Full credit assessment3–5 business days
Offer letter issued1–2 days after credit approval
Drawdown (legal complete)2–4 weeks from offer

Not a broker?

We do not take direct applications from borrowers. To apply for an FlowFund loan, please speak to an NACFB-registered commercial finance broker.

About FlowFund

Family-Backed Capital.
No External Investors.

FlowFund is a private UK lending business funded entirely by its founding family. No fund mandates, no external shareholders, no performance fees. Our own capital at risk on every loan — which creates genuine credit discipline.

100%
Family-owned — no external equity dilution
£68bn
UK SME lending market we operate in
48h
In-principle decision commitment

Our Story

FlowFund was established to occupy a specific and well-evidenced gap in the UK SME lending market: secured, property-backed loans of £75,000–£200,000, priced at the market rate of 19% p.a., delivered with the speed and personal service that institutional lenders cannot match.

The UK has 5.7 million SMEs. High-street banks serve fewer than one in three when it comes to specialist, secured lending. Non-bank lenders have grown their market share consistently at 8–12% per year — and FlowFund is entering that market with family capital, no external dilution, and a credit discipline that comes from having our own money at risk.

Our closest market comparator is Competitor 1 — a broker-only secured lender that has operated at 19% for over 20 years. We match their pricing, exceed their technology, and build on their relationship model with faster turnaround and more transparent communication.

We are in the process of obtaining FCA direct authorisation and are currently operating under an Appointed Representative arrangement with an existing FCA-authorised principal firm.

Our Values

Transparency

Every fee, every condition, every rate — disclosed in writing before the borrower commits. No surprises at completion.

Speed

Decisions made by principals, not committees. Our 48-hour in-principle commitment is a real commitment, not a marketing claim.

Rigour

Every loan assessed against our 8-section weighted credit framework. Our own capital is at risk — which creates genuine underwriting discipline.

Fairness

Brokers deserve honest, specific feedback on every case. Borrowers deserve clear terms. We treat both the way we'd want to be treated.

ESG & Responsible Lending

Our Commitment to Responsible Business

FlowFund integrates environmental, social, and governance principles into how we lend, how we operate, and how we engage with our community.

🌿

Environmental

FlowFund actively seeks to finance energy-efficient SME premises upgrades and considers green credentials positively in credit assessment. We operate as a paperless lender — all documentation is digital. We do not fund businesses in fossil fuel extraction, single-use plastics manufacturing, or high-emissions industries identified on our exclusion list.

🤝

Social

We lend to support UK job creation and business growth. FlowFund assesses the social impact of each loan — including the number of jobs supported, community significance, and borrower vulnerability. We follow FCA Consumer Duty obligations fully and have a dedicated vulnerable customer policy. FlowFund pays the Real Living Wage to all employees.

⚖️

Governance

FlowFund operates under the FCA's Senior Managers & Certification Regime (SM&CR), with named accountable individuals for each regulated activity. Our lending decisions are documented, auditable, and reviewable. We maintain a robust conflicts of interest policy, AML/KYC procedures, and a whistleblowing framework. Annual accounts are filed with Companies House.

✓ Responsible Lending Commitment

FlowFund conducts affordability assessments on every application, including stress-tested scenarios. We do not lend to businesses where we believe the loan repayments would cause undue financial hardship. If a borrower's circumstances change materially during the loan term, FlowFund commits to engage constructively before taking enforcement action.

FAQs

Frequently Asked Questions

The Loan

What is the minimum and maximum loan size?+
FlowFund provides secured business loans from £75,000 to £200,000. This range is our strategic sweet spot: large enough to generate meaningful interest income relative to origination costs, and small enough to sit below the thresholds where high-street banks compete aggressively.
What is the interest rate?+
All FlowFund loans are priced at 19.0% per annum, fixed for the full duration of the loan. There is no variable rate risk. This rate is in line with the established market standard for secured SME lending.
What security is required?+
FlowFund requires a first or second charge over residential or commercial property in England and Wales. Personal guarantees from all directors or shareholders with more than 25% equity are also required. The combined LTV (including any prior charge) must not exceed 75% for a first charge or 65% for a second charge. An independent RICS valuation is required on all secured loans.
Can you lend to businesses with adverse credit?+
Yes — within limits. FlowFund uses human underwriting on every case, which means we can consider applications where automated systems would decline. Pre-pack acquisitions, turnaround situations, HMRC arrears refinancing and minor historical credit issues are all considered on their merits. Active undischarged CCJs, undisclosed insolvency history or current winding-up petitions would typically result in a decline. Contact us before investing in a full pack.
Can I repay early?+
Yes. Borrowers may repay in full at any time. An early repayment fee of up to 3 months' interest on the outstanding balance applies. Interest is calculated daily, so any early settlement results in a material saving for the borrower relative to the original repayment schedule.

For Brokers

Do you accept direct borrower applications?+
No. FlowFund is a broker-only lender. We do not accept direct applications from borrowers. All cases must be introduced by an NACFB-registered broker or FCA-authorised credit intermediary. If you are a business owner seeking finance, please speak to a commercial finance broker who can introduce your case to us.
What is your procuration fee?+
The standard broker procuration fee is 1.5% of the net loan value, payable within 5 business days of drawdown. High-volume broker relationships may be eligible for enhanced proc fees of up to 1.75% — please contact us to discuss. Accountant referrals are remunerated at 0.5–1.0% under a simple FCA-compliant introducer agreement.
How quickly do you respond to cases?+
We aim to acknowledge every new case submission within 4 business hours and to issue an in-principle decision within 48 hours of receiving a complete case pack. If we need additional information, we will contact you promptly with a specific list of requirements — not a generic request for "more information".
Do I need to be an NACFB member to introduce business?+
You must be FCA-authorised as a credit broker or mortgage intermediary to introduce business to FlowFund. NACFB membership is strongly preferred — FlowFund is an NACFB Patron Lender — but we will consider introductions from other FCA-regulated intermediaries. Please contact us to register before submitting your first case.
What happens if I miss a payment?+
If a scheduled payment is missed, FlowFund will contact you within 24 hours to understand the reason. A missed direct debit incurs a £25 returned payment fee. If the account moves into arrears, a monthly arrears review fee of £25 applies from month two onwards. We always seek to work constructively with borrowers facing temporary difficulties — early communication is essential. Please contact us immediately if you anticipate a payment issue. Our full tariff of charges is published on our Product page.
What is Open Banking and do I have to use it?+
Open Banking is a secure, FCA-regulated system that allows you to share your business bank account data with FlowFund electronically, with your consent. It gives us instant access to 12+ months of categorised transaction history, which can significantly speed up credit assessment. Open Banking is always optional — you may provide PDF bank statements instead — but borrowers who connect via Open Banking typically receive faster decisions. The connection is read-only: we cannot make payments or initiate transactions.
What is a personal guarantee and do I have to give one?+
A personal guarantee (PG) is a legal commitment by an individual (usually a company director or major shareholder) to repay a debt if the company cannot. FlowFund requires a PG from all directors and shareholders with more than 25% equity. Guarantees are given on a joint and several basis — each guarantor is individually liable for the full amount. FlowFund strongly recommends that all guarantors take independent legal advice before signing. Where your personal residence is part of the security, a certificate of independent legal advice from a solicitor is required.
Is the interest rate fixed for the whole term?+
Yes — absolutely. All FlowFund loans are fixed at 19.0% per annum for the full duration of the loan, regardless of what happens to Bank of England base rates, SONIA, or the broader interest rate environment. Your monthly repayment will not change. This is one of FlowFund's key product features: borrowers and brokers know exactly what the cost of credit will be from day one, with no variable rate risk and no payment shocks.
Can I borrow more against the same security later?+
Yes. Existing FlowFund borrowers in good standing may apply for a further advance against the same property without going through a full new application. FlowFund will assess the current LTV position (an updated valuation may be required) and your repayment track record. If approved, a further advance can typically be processed significantly faster than a first loan. Brokers receive a procuration fee on each further advance drawdown.
What is an APRC and why is it higher than my stated rate?+
The Annual Percentage Rate of Charge (APRC) is a standardised FCA measure of the total cost of credit, expressed as an annual percentage. It includes not just the interest rate but also the arrangement fee and other costs, spread over the loan term. This is why the APRC (typically around 24% for a standard FlowFund loan) is higher than the 19% annual interest rate: it captures the full cost of borrowing. All lenders regulated by the FCA are required to quote an APRC — it is designed to help you compare loan products on a like-for-like basis.
Are loan repayments tax deductible?+
The interest element of your loan repayments is generally tax deductible as a business expense — reducing your company's taxable profit. The capital repayment portion is not deductible. For sole traders, this treatment depends on how the loan is structured. FlowFund does not provide tax advice — please consult your accountant regarding the tax treatment of your specific loan before completing your application. Your accountant can also advise on whether the arrangement fee is deductible in the year of payment or amortised over the loan term.

Regulation & Compliance

Is FlowFund FCA regulated?+
FlowFund is in the process of obtaining direct FCA authorisation as a regulated mortgage lender and consumer credit firm. During this period, we are operating as an Appointed Representative of an existing FCA-authorised principal firm. All lending is conducted under FCA-regulated permissions and complies with the FCA Consumer Duty, CONC and responsible lending standards.
What AML/KYC procedures do you follow?+
FlowFund complies fully with the Money Laundering Regulations 2017 and the Proceeds of Crime Act 2002. All borrowers and directors undergo electronic identity verification, PEP and sanctions screening, and source of funds/wealth verification for loans above £50,000. We use a regulated AML platform for all identity checks.
How do I make a complaint?+
If you have a complaint, please contact us in writing at complaints@flowfund.co.uk or by post to our registered address. We will acknowledge your complaint within 5 business days and aim to resolve it within 8 weeks. If you remain dissatisfied, you may be entitled to refer your complaint to the Financial Ombudsman Service (FOS). Our Complaints Officer reviews all unresolved complaints and you have the right to appeal any decision within 15 days of receiving our final response.
What is Consumer Duty and how does it protect me?+
The FCA's Consumer Duty (effective July 2023) sets a higher standard of care for firms dealing with retail customers. It requires lenders to act in customers' best interests, provide products and services that meet their needs, communicate clearly, and offer appropriate support. FlowFund is designed to comply with Consumer Duty in full: we provide clear upfront cost disclosure, APRC illustrations, honest credit decisions, and accessible complaints handling. If you feel FlowFund has not met these standards, you can raise a complaint with us or escalate to the Financial Ombudsman Service.

For Investors

What return can I expect as an investor?+
FlowFund's financial model targets a net return on equity of approximately 18–22% in the levered phase (Year 3 onwards), when bank credit facilities supplement family capital. In the early unlevered phase (Years 1–2), net ROE is lower as the book builds. All loans are priced at a fixed 19% p.a. — there is no variable rate income risk on the lending side. Returns are generated by the net interest margin between our lending rate and the cost of funds, minus operating costs and provisions for expected losses.
What is the credit risk and how is it managed?+
Every loan is secured on UK property with a maximum LTV of 75% (first charge) or 65% (second charge). Personal guarantees from directors provide an additional recovery layer. The portfolio is provisioned at 1.5% of the loan book (gross) each year. Historical data from comparable lenders suggests recovery rates on secured SME lending of 70–85% — meaning that even in loss scenarios, a significant proportion of principal is recovered through property enforcement. FlowFund's founders have their own capital invested in every loan.
What happens if interest rates rise sharply?+
FlowFund lends at a fixed rate of 19% p.a. — so rising interest rates do not affect the income generated on existing loans. In the levered phase, FlowFund borrows from banks at a variable rate (SONIA + margin, typically ~7–8% in the current environment). Even if SONIA increased significantly, bank borrowing costs would need to reach approximately 14% before the levered book became unprofitable — a scenario not seen in the UK since the 1980s. The fixed-rate lending model provides a substantial buffer against interest rate risk.
How is the loan portfolio monitored?+
All loans are tracked in FlowFund's loan management system, with automated payment collection via direct debit. Accounts entering arrears are flagged immediately and escalated through a structured collections process: early arrears contact, formal demand, solicitor instruction, and — where necessary — LPA receiver appointment and property enforcement. Monthly portfolio reviews cover book quality, arrears levels, LTV distribution, and provision adequacy. Investors receive quarterly reporting packs.
Get in Touch

Contact FlowFund

For broker enquiries, case submissions and general questions. We aim to respond within one business day.

Send Us a Case

Direct Contact

For urgent cases or pre-qualification calls, contact us directly.

enquiries@flowfund.co.uk
General enquiries & case submissions
📋
complaints@flowfund.co.uk
Complaints (responded within 5 days)
🕐
Mon–Fri, 9:00am – 5:30pm
Bank holidays excluded

🏛 NACFB Patron Lender

FlowFund is listed on the NACFB lender panel. NACFB-registered brokers can introduce cases directly — no pre-registration required for a first case.

Regulatory Information
FlowFund Ltd — FCA Authorisation Pending
Currently operating as Appointed Representative
NACFB Patron Member
⚡ AI-Assisted Underwriting

Credit Assessment Engine

Paste the data a broker or prospective customer has supplied and the engine analyses it against FlowFund's 8-factor weighted framework — producing factor scores, a RAG decision, strengths, risks and a draft credit narrative for your review.

Private & Confidential
📋 New Assessment
📊 Pipeline
⚡ Analyse Case Data
Optional — add or refine structured fields
The engine assists the underwriter — the credit decision remains yours.
📊 Application Pipeline — Ranked by Score
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